Privacy Policy

SureStage, Inc. ("SureStage", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and billing information (for paid plans).

Usage Data: We automatically collect information about how you use our services, including environment creation, API interactions, and feature usage.

Technical Data: We collect device type, browser type, IP address, and general location data to improve our services and ensure security.

How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send billing-related communications
• To send product updates, security alerts, and support messages
• To detect, prevent, and address security issues
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Cloud infrastructure, payment processors, and analytics tools that help us operate
• Legal Compliance: When required by law, subpoena, or court order
• Business Transfers: In connection with a merger, acquisition, or asset sale

Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 for data in transit, and regular third-party security audits. See our Security page for more details.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we purge personal data within 30 days, except where required for legal compliance.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability — receive your data in a structured format

Cookies

We use essential cookies for authentication and functionality. We use analytics cookies (opt-in only) to understand usage patterns. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@surestage.io or visit our Contact page.